FOR BANKS
Your standards built this institution. They should govern every collection too.
Voice and messaging in 15+ languages, configured to your rules, with full traceability on every interaction.
How Murphy is revolutionizing the debt collection industry
≈50 to 70% Cost Reduction
Handle millions of cases simultaneously
24/7 collections, 15+ languages
Configured to your rules
Murphy is fully configurable. Operational rules, scripts, and tone are set by your team and applied identically across every interaction, language, and channel.
Defined by you, run by AI
Murphy reaches accounts in parallel, regardless of volume. Cycle-end peaks, seasonal load, and multi-jurisdiction operations don't degrade response time or conversation quality.
Audit-ready by default
Every conversation is recorded, transcribed, and logged. Full audit material on what Murphy said, when, and why is available from the first interaction onward.
Pre-delinquency outreach & inbound support
Engage customers before they fall behind with proactive communications that identifies at-risk accounts early. Our inbound support channels ensure customers can easily reach out for help at any time.
Delinquency outreach
Our intelligent outreach system connects with debtors through the right channel at the right time (Phone calls, Whatsapp, SMS, emai). Reach more people, recover more debt, and stay fully within regulatory guidelines.
Affordability assessment
Murphy guides customers through the right questions to capture a complete and accurate picture of their financial situation, then delivers this structured data directly to your team.
Payment plan negotiation & tracking
Facilitate structured, transparent negotiations between agents and customers to agree on repayment plans that work for both sides. Once a plan is in place, our tracking tools monitor every payment, flag missed commitments in real time, and trigger timely follow-ups automatically.
Agent orchestration & human escalation
Dynamically assign and coordinate human agents and AI agents based on account type, risk, and customer profile. Our orchestration engine ensures every case is handled by the right resource at the right moment.
Agent quality assurance
Continuously monitor and evaluate agent performance through automated evaluators that analyze every interaction against your defined standards. Identify gaps, flag underperformance, and surface improvement opportunities in real time.
Multi-language coverage
Murphy operates natively in 15+ languages, with consistent quality across all of them.
Murphy is committed to the most rigorous international standards of security, compliance, and AI governance.
ISO 27001
The internationally recognised standard for information security management. Murphy is fully certified, ensuring your data is protected at every level of our infrastructure.
GDPR
Murphy operates in full compliance with GDPR, the world's most rigorous standard for data privacy. Your data is yours. Always.
EU AI Act
Murphy is compliant with the EU AI Act, ensuring our agentic intelligence operates within the regulatory framework that governs responsible AI deployment in Europe.
TESTIMONIAL
Operating in Spain, Italy and France
“Murphy has represented a major step forward in our debt recovery, not only because of the clear increase in recovered volume, but also thanks to the cost efficiency with which we now manage the entire process.”
Marco Fruenhauf
CEO Spain
FAQ
How does Murphy integrate with our systems?
How is regulatory compliance handled across markets?
Who configures the rules Murphy operates by?
How are vulnerable or sensitive customers handled?
What does a deployment look like for a bank?
Start With One.
Scale With Confidence.
Murphy starts with a controlled first deployment. One portfolio. One agent. A defined framework of guardrails authorized by your team before a single interaction takes place.
This is not a pilot. It is a measured deployment with audited outcomes inside the first weeks: recovery, compliance, and conversation quality, all measured before you scale. Our Deployment Strategists work alongside your team through every stage.
Reimagining collections
Home
Solutions
Security& Compliance
Careers
Contact us
Privacy Policy
Terms of Service
© 2026 Murphy. All rights reserved.
FOR BANKS
Your standards built this institution. They should govern every collection too.
Voice and messaging in 15+ languages, configured to your rules, with full traceability on every interaction.
How Murphy is revolutionizing the debt collection industry
≈50 to 70% Cost Reduction
Handle millions of cases simultaneously
24/7 collections, 15+ languages
Configured to your rules
Murphy is fully configurable. Operational rules, scripts, and tone are set by your team and applied identically across every interaction, language, and channel.
Defined by you, run by AI
Murphy reaches accounts in parallel, regardless of volume. Cycle-end peaks, seasonal load, and multi-jurisdiction operations don't degrade response time or conversation quality.
Audit-ready by default
Every conversation is recorded, transcribed, and logged. Full audit material on what Murphy said, when, and why is available from the first interaction onward.
Pre-delinquency outreach & inbound support
Engage customers before they fall behind with proactive communications that identifies at-risk accounts early. Our inbound support channels ensure customers can easily reach out for help at any time.
Delinquency outreach
Our intelligent outreach system connects with debtors through the right channel at the right time (Phone calls, Whatsapp, SMS, emai). Reach more people, recover more debt, and stay fully within regulatory guidelines.
Affordability assessment
Murphy guides customers through the right questions to capture a complete and accurate picture of their financial situation, then delivers this structured data directly to your team.
Payment plan negotiation & tracking
Facilitate structured, transparent negotiations between agents and customers to agree on repayment plans that work for both sides. Once a plan is in place, our tracking tools monitor every payment, flag missed commitments in real time, and trigger timely follow-ups automatically.
Agent orchestration & human escalation
Dynamically assign and coordinate human agents and AI agents based on account type, risk, and customer profile. Our orchestration engine ensures every case is handled by the right resource at the right moment.
Agent quality assurance
Continuously monitor and evaluate agent performance through automated evaluators that analyze every interaction against your defined standards. Identify gaps, flag underperformance, and surface improvement opportunities in real time.
Multi-language coverage
Murphy operates natively in 15+ languages, with consistent quality across all of them.
Murphy is committed to the most rigorous international standards of security, compliance, and AI governance.
ISO 27001
The internationally recognised standard for information security management. Murphy is fully certified, ensuring your data is protected at every level of our infrastructure.
GDPR
Murphy operates in full compliance with GDPR, the world's most rigorous standard for data privacy. Your data is yours. Always.
EU AI Act
Murphy is compliant with the EU AI Act, ensuring our agentic intelligence operates within the regulatory framework that governs responsible AI deployment in Europe.
TESTIMONIAL
Operating in Spain, Italy and France
“Murphy has represented a major step forward in our debt recovery, not only because of the clear increase in recovered volume, but also thanks to the cost efficiency with which we now manage the entire process.”
Marco Fruenhauf
CEO Spain
FAQ
How does Murphy integrate with our systems?
How is regulatory compliance handled across markets?
Who configures the rules Murphy operates by?
How are vulnerable or sensitive customers handled?
What does a deployment look like for a bank?
Start With One.
Scale With Confidence.
Murphy starts with a controlled first deployment. One portfolio. One agent. A defined framework of guardrails authorized by your team before a single interaction takes place.
This is not a pilot. It is a measured deployment with audited outcomes inside the first weeks: recovery, compliance, and conversation quality, all measured before you scale. Our Deployment Strategists work alongside your team through every stage.
Reimagining collections
Home
Solutions
Security & Compliance
Careers
Contact us
Privacy Policy
Terms of Service
© 2026 Murphy. All rights reserved.
FOR BANKS
Your standards built this institution. They should govern every collection too.
Voice and messaging in 15+ languages, configured to your rules, with full traceability on every interaction.
How Murphy is revolutionizing the debt collection industry
≈50 to 70% Cost Reduction
Handle millions of cases simultaneously
24/7 collections, 15+ languages
Configured to your rules
Murphy is fully configurable. Operational rules, scripts, and tone are set by your team and applied identically across every interaction, language, and channel.
Defined by you, run by AI
Murphy reaches accounts in parallel, regardless of volume. Cycle-end peaks, seasonal load, and multi-jurisdiction operations don't degrade response time or conversation quality.
Audit-ready by default
Every conversation is recorded, transcribed, and logged. Full audit material on what Murphy said, when, and why is available from the first interaction onward.
Pre-delinquency outreach & inbound support
Engage customers before they fall behind with proactive communications that identifies at-risk accounts early. Our inbound support channels ensure customers can easily reach out for help at any time.
Delinquency outreach
Our intelligent outreach system connects with debtors through the right channel at the right time (Phone calls, Whatsapp, SMS, emai). Reach more people, recover more debt, and stay fully within regulatory guidelines.
Affordability assessment
Murphy guides customers through the right questions to capture a complete and accurate picture of their financial situation, then delivers this structured data directly to your team.
Payment plan negotiation & tracking
Facilitate structured, transparent negotiations between agents and customers to agree on repayment plans that work for both sides. Once a plan is in place, our tracking tools monitor every payment, flag missed commitments in real time, and trigger timely follow-ups automatically.
Agent orchestration & human escalation
Dynamically assign and coordinate human agents and AI agents based on account type, risk, and customer profile. Our orchestration engine ensures every case is handled by the right resource at the right moment.
Agent quality assurance
Continuously monitor and evaluate agent performance through automated evaluators that analyze every interaction against your defined standards. Identify gaps, flag underperformance, and surface improvement opportunities in real time.
Multi-language coverage
Murphy operates natively in 15+ languages, with consistent quality across all of them.
Murphy is committed to the most rigorous international standards of security, compliance, and AI governance.
ISO 27001
The internationally recognised standard for information security management. Murphy is fully certified, ensuring your data is protected at every level of our infrastructure.
GDPR
Murphy operates in full compliance with GDPR, the world's most rigorous standard for data privacy. Your data is yours. Always.
EU AI Act
Murphy is compliant with the EU AI Act, ensuring our agentic intelligence operates within the regulatory framework that governs responsible AI deployment in Europe.
TESTIMONIAL
Operating in Spain, Italy and France
“Murphy has represented a major step forward in our debt recovery, not only because of the clear increase in recovered volume, but also thanks to the cost efficiency with which we now manage the entire process.”
Marco Fruenhauf
CEO Spain
FAQ
How does Murphy integrate with our systems?
How is regulatory compliance handled across markets?
Who configures the rules Murphy operates by?
How are vulnerable or sensitive customers handled?
What does a deployment look like for a bank?
Start With One.
Scale With Confidence.
Murphy starts with a controlled first deployment. One portfolio. One agent. A defined framework of guardrails authorized by your team before a single interaction takes place.
This is not a pilot. It is a measured deployment with audited outcomes inside the first weeks: recovery, compliance, and conversation quality, all measured before you scale. Our Deployment Strategists work alongside your team through every stage.
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Reimagining collections
© 2026 Murphy. All rights reserved.
Home
Solutions
Security & Compliance
Careers
Contact us
Privacy Policy
Terms of Service